COVID-19

Safety Guidelines

Due to the COVID-19 virus, all team members will be following new guidelines in order to protect our patients, clinicians, and facility staff. The health and safety of our patients, team members, and community remain our utmost priority. Therefore, we have updated our standard operating procedures with additional protocols to ensure our infectious disease control policy is up-to-date and adheres to the new guidelines and regulations.

We will continue to adapt as we receive further guidance from state and dental agencies. Our focus is to continue operations with safety as our top priority.

Scheduling

Our teams are flexible in order to meet the needs of our patients. Appointment times will be longer due to the additional time needed for personal protective equipment (PPE), health screenings, seeing patients in their individual rooms, and increased infection control between patients. Our mission is to serve our patients during this time, especially given the increased risk our elderly and immunocompromised patients now face if they were to seek care outside of their home.

 

  • Limit the number of facilities and patients seen each day
  • For safety of other patients and our staff, we do not enter any facilities that have active COVID-19 cases

Accompany Appointment

  • It is highly suggested the POAs not accompany the patient to the visit
  • If a POA, or any guest, accompanies the patient to the appointment, they will be asked the same health screening questions and the responses will also be documented in the patient notes
  • If additional help is needed during an appointment, our team members will work with the on-staff nurses and caregivers for additional support

Dental Team Operation

  • Depending on the facility and their preference, the clinical team will be able to travel from room to room to see patients in a centralized location. We understand that each facility or community center operates differently.

All Our Employees

  • Continuously review changes of operating procedures as new information is available
  • Review and training on PPE (requirements, donning and doffing PPE, etc.
  • Discuss any encountered operational issues or risks
  • Review any outstanding regulatory requirements

Employee Self- Health Assessment

  • Daily temperature check
  • Complete a self-health questionnaire assessment at the beginning of each workday
  • Follow all the facility’s screening procedures upon entry

Health Screenings on Patients

  • Temperature checks for all patients (99.6 or above will not be seen)
  • Health screening questions are added to the clinical notes for clear documentations about patient’s health (the day of treatment)
  • If the patient is unable to communicate their health conditions, we will ask their caregiver to answer these questions for the patient on their behalf

Health Screenings on Accompanies

If a POA or any guest accompanies the patient to the appointment, they will be asked the same health screening questions. All responses will be documented in the patient notes.

Additional questions that would need to be asked of the POA:

  • Have you been outside of Texas within the last 14 days?
  • Have you been within close proximity of a confirmed case of COVID-19?

Preparing Equipment & Supplies

  • Shock Waterlines
  • Waterline Testing
  • Clean Autoclave
  • Weekly Spore Test

Cleaning Equipment & Supplies

  • All equipment and PPE will be cleaned appropriately with CaVIcIDE (medical-grade disinfectant cleaner) or disposed of in biohazard bags to eliminate cross-contamination

Personal Protective Equipment (PPE)

Team members will be wearing these PPE as described